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Shipping

At Coffee Nerd, we’re committed to fast, transparent, and reliable shipping. Below you’ll find everything you need to know about how and where we ship, including region-specific rates and delivery estimates.

Australia

  • Shipping Cost:

    • Free standard shipping on orders over $150 AUD

    • Flat rate $9.95 AUD for orders under $150

  • Cut-off time: 6am AEST

  • Handling time: 0–2 business days (Mon–Fri)

  • Transit time: 2–4 business days (Mon–Fri)

  • Total delivery estimate: 2–6 business days

  • Carriers: Australia Post, StarTrack, Aramex (Fastway)

United Kingdom

  • Shipping Cost:

    • Free shipping on orders over £70

    • Flat rate £2.99 for orders under £70

  • Cut-off time: 11am GMT

  • Handling time: 0–1 business days (Mon–Fri)

  • Transit time: 2–3 business days (Mon–Fri)

  • Total delivery estimate: 2–4 business days

  • Carriers: Royal Mail (from our UK warehouse)

New Zealand

  • Shipping Cost: Flat rate $9 AUD

  • Cut-off time: 6am AEST

  • Handling time: 1–2 business days (Mon–Fri)

  • Transit time: 3–8 business days (Mon–Fri)

  • Total delivery estimate: 4–12 business days

  • Carriers: Australia Post, DHL, or regional courier

Canada

  • Shipping Cost: Flat rate $9.99 CAD

  • Cut-off time: 6am AEST

  • Handling time: 1–2 business days (Mon–Fri)

  • Transit time: 3–10 business days (Mon–Fri)

  • Total delivery estimate: 4–12 business days

  • Carriers: FedEx, DHL, or Canada Post

Japan

  • Shipping Cost: Flat rate ¥1,400

  • Cut-off time: 6am AEST

  • Handling time: 1–2 business days (Mon–Fri)

  • Transit time: 3–8 business days (Mon–Fri)

  • Total delivery estimate: 4–12 business days

  • Carriers: DHL, Australia Post, or regional courier

🛡️ Lost or Delayed Shipments

If your parcel is delayed or lost, please contact us at sales@coffeenerd.com.au.
We will follow up with the courier and, if confirmed lost, we’ll reship your order at no additional cost.

📦 Order Tracking

You’ll receive tracking information via email once your order is dispatched. Tracking is available for most orders in all regions.

❓ Questions or Support

If you have any questions about your order or delivery, contact our friendly team at sales@coffeenerd.com.au — we’re always happy to help.